Fantastic to hear the awesome result and appreciation. If you wouldn't mind providing a reference number or E-Mail your details through to us at iiOnline@iinet.net.au we would be very appreciative.It's now resolved, thank you.
We w...You are right - porting of services is partially completed by the phone wholesaler, whom we need to rely on for part of the process and they've been impacted, which can slow down the porting process.
I've been with iiNet since they started up, and the iiNet team have never let me down. the question i have that i cant seem to find on their site is can you BYO your own router ?? As I said, one of the basic tenets of marketing is 'keep the customer in the loop'. - Tal have smoothed the troubled waters by just getting in touch and explaining what was going on. Their sales team are fantastic when they sign you up but their support team are useless when there's a problem.Problems started early.
NBN 47 down 18 upiiNet customer service is the best I have come across in 3 decades of dealing with telecos. BizPhone Bundle Offer 12 months' plan fees waived for up to 5 Standard BizPhones - save up to $1,797* BizPhone is our cost-effective hosted PBX solution packed with business-grade features, unlimited standard calls to Australian mobiles and landlines plus more. We are a small office and don't need anything more. whilst it was not as seamless as I thought, maybe I was a bit naïve, but it was a long term decision and investment so I am a happy camper nowwith you on or by the resolution date set to help with any matters raised and to see them through to a resolution. If you do continue to have issues, please feel free to be in touch and we'll lend a hand!...Thank you!
DMCA Policy We do expect to see you informed right along the way, though please understand that some steps are automated and if you're taking a new service from us, it'll be placed in our new billing system, not our legacy one, which adds an extra step and procedural change along the way. Can you please share your experience. As Australia’s best value small business phone, it’s a cost-effective way to give your operations an innovative upgrade and improve user experience for your staff and customers alike. is all the sip details handled buy the phone and do the phones support poe ? I have been an iiNet customer for over ten years, and have usually had very good service and support. I think it would be hard to beat their unlimited policy, maybe check the fine print in terms of fair use.It's actually an AAPT product, and it works well. Have 25+ reference numbers, of which staff have little visibility.
Running the BizPhone Test.
After getting through an entire day of glitches, we discovered that iiNet BizPhone couldn't support the change over from virtual fax through our previous provider!
- TalThank you for allowing us the opportunity to keep serving you Dave! Also needless to say I could not wait for the 24 months lock- in period to finish and to get out. Page 93 BizPhone Receptionist App is the Broadworks Attendant console that manages call distribution for front desk operator through a web based application. I've got a few questions about the setup that the Sales guys can't answer. posted 2016-Apr-13, 9:48 am AEST
posted 2016-Jun-22, 8:52 am AEST - TalAppalling porting process. I read so much bad stuff about TPG.
We are just about to start on it. Manual will be automatically added to "My Manuals" - Leo phone's not working and clients want immediate contact.
posted 2017-Oct-27, 10:27 pm AEST Companies can't alter or remove reviews from ProductReview.com.au.About nine months into the contract I had problems receiving voice messages which I could only solve by not using a password any longer.
posted 2016-Jul-17, 10:03 pm AEST
After 3 months of receiving bills and final demands by letter, text message and phone calls for a service that we didn't have and iiNet customer service repeatedly saying they'd fix the problem, they never did.
The internet service may be supplied by iiNet or by another service provider. CA14274043 iiNet failed spectacularly at every hurdle in the long and tedious quest to simply retain my phone lines as before. Helpful, efficient and good value.ail about the account to us at iiOnlie@iinet.net.au so we can assist. -i suspect the takeover by TPG may cause this bad customer service Please include your details and mention your review here.
Researching online there is mixed reviews from 2 … With unlimited standard calls to Australian mobiles and landlines, BizPhone can be yours from just $24.95 per month.
The internet service may be supplied by iiNet (for example, an IP-line connection) or by another service provider. Whichever network you’re … No lock-In contract All of our mobile plans are month to month. Sales staff built the wrong order and handsets were sent to wrong locations in wrong quantities.
This test is available for Windows users only. Having said this i wouldn't recommend TPG/BizPhone to anyone, not that the service itself isn't too bad but the staff behind it at all levels are a bunch of totally useless imbeciles. iiNet said it would do everything we require for our business, IT DOES NOT.
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